Module 1 :The Importance of Training
No one knows everything, despite what they might tell you. When it comes to your workforce, you might have hired highly skilled and qualified staff, but that doesn’t mean they don’t need training. Many businesses overlook the importance of training, marking it as too costly or time consuming.
Topic's covered :
Why training is vital for your workforce
How to start a training and development program
How to identify types of training available to your business
Module 2 :Adapting to Innovation
The word innovation probably brings to mind great technological breakthroughs, like the iPhone, electric cars, or the internet. However, innovation isn’t just about tech. It’s a vital part of all business and keeping up or adapting to innovation is crucial for success.
Topic's covered :
What are the 6 Competencies of Modern Human Resources
Why adapting to innovation is crucial
How to build on innovation within your organization
Module 3 :Performance Management
“Performance management” – 2 words that strike fear into the hearts of many employees. That’s because, in the past, performance management focused on negatives, picking out underachievement and missed opportunities without working proactively to solve the issues that led to them.
Topic's covered :
What are the benefits of effective performance management
What role does HR play in the process
How to design and initiate performance management in your workplace
How to make processes effective and fair
Module 4 :Handling Disciplinaries
For many managers, disciplinary procedures are the least favorite part of their job. It’s an integral part of a management role but, done incorrectly, it can cause tension and ill feeling within any organization, negatively impacting the whole business. Because of this, any disciplinary action or grievance needs to be handled with care and professionalism by all parties involved.
Topic's covered :
How to construct a disciplinary process
What is the role of HR as an impartial advisor
How disciplinary matters should be investigated
How to conduct a fair process
Module 5 :Talent Management and Development
Talent competitions are everywhere! Every time you turn on the TV, famous judges from the world of entertainment are critiquing acts or hailing them as “the next big thing.” But you don’t have to be famous to be able to manage talent.
Topic's covered :
What talent management is
What are the business benefits of managing talent
How to create a successful talent-management strategy
Module 6:Bullying and Violence
Bullying isn’t just confined to the playground, you know. In fact, research suggests that almost three-quarters of us have experienced workplace bullying in some form or another, either as a victim or a witness to it. And bullying doesn’t have to be physical violence either – it usually amounts to verbal, written, or social harassment of some sort.
Topic's covered :
What is the role of HR
How to respond to bullying
How to protect employees from bullying and violence
Module 7: Employee Engagement
It’s called work for a reason. Or so they say. Most of us don’t expect work to be something that we actually enjoy. We’d rather clock out after our shift and go home unfulfilled. Consequences of this negative attitude include stress and low productivity, enthusiasm and energy, which may result in high staff turnover and reduced profits.
How you can contribute to employee engagement
What are the benefits of an engaging culture at work
How to promote a culture of workplace engagement
Module 8: Flexible and Remote Working
There are plenty of reasons why a person might not be able to get to work: weather, transport issues, illness management… From an HR point of view, when people can’t make it in, often with little or no warning, that can cause a real headache. But there’s an easy solution: flexible or remote working.
. How to ditch misconceptions about remote working
What are the benefits of flexible working
How to keep things running smoothly with tech
The purpose of the key financial statements: the income statement, the balance sheet, and the cash flow statement
Module 9:HR for Non-HR Managers
To some people, the HR department is a magical place that deals with all those issues that crop up with employees. And to some extent, that’s true. But, consider this: if you’re a non-HR manager or supervise/lead a team, there are still plenty of issues you’ll have to deal with that you might consider to be HR’s responsibility: performance reviews, absenteeism, and discipline.
How to define HR issues
How to effectively manage absences
How to handle discipline and termination
