Module 1 : Encouraging Employee Stretch
Supporting your employees to take reasonable risks as they strive toward achievable but challenging goals will ensure they’re engaged. And communicating in a way that motivates them without causing them stress will empower your teams to achieve their full potential.
Topic's covered :
How encouraging employees to stretch their existing skills and experience leads to increased engagement
Managerial techniques that “pull” rather than “push” employees toward stretch goals
How to use 1-to-1 coaching to support employees as they step out of their professional comfort zone
Module 2 : Don't Avoid Low Performance
Employees are valuable assets to an organization, who deserve the opportunity to improve and develop. And conversations about low performance don’t need to be hostile or awkward for you or your team members.
Topic's covered :
How a lack of capability and motivation leads to low performance
How to address low performance using 1-to-1 coaching
How to work with employees to create a performance improvement plan
How to develop a successful campaign plan
Module 3 :Identifying Employees' Personal Goals
Identifying employees’ personal goals will help you, your managers, and your HR staff build more authentic, collaborative working relationships with them. And team members are more likely to focus on and pursue goals when the personal benefits are as tangible as the organizational ones.
Topic's covered :
How to work with employees to identify their personal goals
How establishing employees’ personal goals is beneficial for everyone
How to create SMART goals with your employees that help them to achieve their personal goals at work
Module 4 : Fostering Peak Performance
Leading, managing, or working with teams in which some employees perform better than others can be challenging. The idea that high performers are particularly suited to their role, while those that struggle just aren’t up to the job isn’t necessarily true
Topic's covered :
How burnout can impact high performers
Situational leadership techniques and how leaders and those working in HR can use them to foster peak performance within teams
How acknowledging and working with the developmental levels of individual employees leads to high performance
Module 5 : Learning to Let Your Best People Leave
Life is good. You’re hitting all of your departmental deadlines, your team’s a credit to you, and someone has brought in doughnuts. But suddenly, out of nowhere, a top team member tells you they’ve received an offer from another company, and they want to leave.
Topic's covered :
The benefits of letting your best people go when the time is right
How to move forward when a high-performing employee decides to leave
How to communicate with team members to establish if the time is right for them to move on
