Module 1 :What is EQ?
Self-awareness is the ability to recognize and understand our own emotions, and the effect of our actions on other people. For your teams, improving their self-awareness means they’ll be able to recognize their strengths and weaknesses. They will see things from other people’s perspectives, make better decisions, and increase their self-confidence.
Topic's covered :
What being self-aware is and what its benefits are
How to recognize and understand your own emotions
The effect of your actions on other people
How to identify your strengths and weaknesses
Good decision-making based on being self-aware
Module 2 :Self- Awareness
Creative thinking in business is the process by which individuals come up with new ideas or new approaches in order to solve problems. Whether it’s inventing a new product or finding ingenious ways to cut costs and improve quality – like a bagless vacuum cleaner, for example – creative thinking underpins development and innovation.
Topic's covered :
What is creative thinking
What are the benefits of creative thinking in business
How to practice strategies to improve your own creative thinking skills
How to encourage teams to think creatively
Module 3 :Self- Regulation
Self-regulation is all about managing your emotions. If your teams don’t have good self-regulation skills, they may lack self-confidence and self-esteem, and they may have trouble dealing with stress or frustration. Developing their self-regulation skills will help your teams stay calmer and more positive.
Topic's covered :
The 5 characteristics of self-regulation
Why self-regulation is important
How to apply techniques to improve self-regulation
Module 4 :Emotional Intelligence: Motivation
Motivation is a key part of emotional intelligence. People who seek fulfilling goals that bring internal rewards can experience a positive psychological state called flow. Flow can lead to even greater motivation, happiness, and performance. If your teams find it hard to maintain their inner motivation, they can set themselves goals and challenges to keep it going.
Topic's covered :
The 4 elements of self-motivation
The benefits of flow states
How to create a plan to build your motivation
Module 5 :Emotional Intelligence: Empathy
Empathy is one of the most important parts of emotional intelligence. It’ll improve the way your team deals with everyday encounters at work, and can even be good for their health. But certain types of empathy are more suitable for some situations than others. This course can help.
Topic's covered :
The different types of empathy
The benefits of empathy
Barriers to being empathetic
How to develop and adopt strategies to practice empathy
Module 6:Social Skills
Social skills are about perceiving and positively influencing other people’s emotions. This is really useful in the workplace, because employees will be able to build rapport and communicate well with their co-workers. There are strategies they can practice to improve their social skills, such as active listening, and paying attention to nonverbal communication.
Topic's covered :
What social skills are
The benefits of developing strong social skills
How to create a plan to boost your social skills
Module 7: Improving your EQ
Using logical thinking and good analytical skills can be beneficial in the workplace. Skills like these demonstrate a person’s level of intellectual ability, or IQ. But a high IQ isn’t the only marker for career success. Emotional intelligence, or EQ, is just as important. This is the ability to understand, manage, and evaluate emotions, both in yourself and in others.
The key elements of EQ
The importance of emotional intelligence in the workplace
How to improve your EQ and utilize empathy
Module 8: Conflict Management Using EQ
EQ is the ability to recognize and understand your emotions and those of others, and to manage your own emotions. Developing their EQ means your teams will be able to assess their own feelings, acknowledge and empathize with those of their colleagues, and handle and resolve conflict more effectively as a result.
The importance of conflict management
The key role of EQ in resolving conflict
Effective ways to manage conflict using EQ
Module 9:Collaboration and devloping EQ in Teams
As the old saying goes, “You can’t choose your family.” Well, many people can’t choose their teammates, either. It’s understandable that not all teams will behave like a close, loving family. There might be tensions, arguments, and even walkouts, all of which impacts happiness and productivity.
Why EQ is crucial for collaboration and teamwork
The signs of emotionally intelligent teams
Ways to build trust and develop EQ in teams
Module 10: Creativity and EQ
The ability to recognize and manage our own emotions, while demonstrating deeper empathy towards others. To really harness and use creativity, it’s helpful to understand emotions, both positive and negative, and put yourself in other people’s shoes. It leads to greater trust, collaboration, and confidence in generating and delivering new ideas and solutions.
Why EQ has a positive effect on creativity and innovation
How EQ enhances creative thinking within groups and teams
How to improve your EQ to boost creativity
