Sales Skills Applied

QAR 99

        Compliance is a dreaded concept. But these rules exist to protect you and your company from unfortunate, and potentially dangerous, incidents. Certain rules fall under the finance sector, and it’s important for both your managers and your teams to be aware of them.

Courses in Collection

    Financial Regulation Frameworks
    KYC - Know Your Customer
    Tax Evasion (Domestic & International)
    Accounting Ethics
    Finance Roles - Pre-Employment Checks
    Gifts & Hospitality and much more

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    Module 1 :Financial Regulation Frameworks

           Financial regulation frameworks are the laws and systems that govern the financial industry. These regulatory frameworks protect consumers, businesses, and the integrity of the financial system. They provide ongoing oversight and enforcement to make sure everybody plays by the same set of rules.
    Topic's covered :
            The necessity of financial regulatory frameworks

            The principles behind key financial regulatory structures

    Module 2 :KYC - Know Your Customer

           KYC, or Know Your Customer, standards exist to protect financial institutions and consumers from money laundering, terrorist financing, corruption, and fraud. Thorough KYC processes are essential for compliance and risk management in financial organizations. As the global economy grows, there are huge benefits to KYC systems, but also challenges.

    Topic's covered :
            The benefits of KYC

            The challenges of KYC and cryptocurrency

            Compliance through the KYC 3-step framework

    Module 3 :Tax Evasion (Domestic & International)

           Taxes are an important part of stable and functioning societies. They help pay for a country’s health, defense, schools, and transport systems. If individuals and companies evade paying their taxes, they’re opting out of this social obligation, and breaking the law.

    Topic's covered :
           Difference between tax evasion and tax avoidance in the workplace
            Key domestic and international examples of tax evasion
            The penalties for tax evasion

    Module 4 :Accounting Ethics

            Accounting scandals have rocked the world in recent years, hurting investors, employees, and the general public. For those working in finance, there’s never been a more important time to consider accounting ethics. The complexity of accountancy means work must be trustworthy and carried out with professional integrity.

    Topic's covered :
            How ethical accounting standards contribute to fairer financial activity

            The challenges to auditor independence

            The 5 fundamental principles of ethical behavior

    Module 5 :Finance Roles - Pre-Employment Checks

           In finance, trust is everything. Anyone who’s hired will have access to important accounts and sensitive information, so pre-employment checks are essential. Background checks can throw up red flags such as criminal charges. To protect companies and customers from fraud or mismanagement, background checks are a priority.

    Topic's covered :
            Why employers carry out thorough pre-employment checks

            The types of background checks needed to work in the financial industry

    Module 6 : Gifts & Hospitality

           Gifts and hospitality are great. Champagne, a luxury dinner, an all-expenses-paid trip abroad. Who wouldn’t enjoy receiving an unexpected benefit in their line of work? But if that surprise gift now meant you were expected to do something for someone else, that would be considered a bribe. Gifts and hospitality are a high-risk area for corruption.

    Topic's covered :
            The bribery risks of gifts and hospitality

            How to identify which gifts and hospitality are appropriate

            How your gifts and hospitality policy affects you

    Module 7 :Anti-Corruption

            In business, it’s important to do things by the book. But sometimes, corruption can find a way to sneak in through the back door and ruin everything. Unfortunately, there are many different types of corruption that can cause severe problems for a business and bring a brand into question, which can affect everyone in the company in a negative way. Corruption is a serious problem. Everyone should be able to recognise corruption so we can all start to tackle it.

    Topic's covered :
          The different types of potential corruption within an organization

          How to minimize the risks of corruption within your team

          How to carry out effective risk assessments in your role to safeguard and promote transparency

    Module 8 :Dealing with Consumer Fraud

            Being a customer can be very convenient, what with the advances in technology and how easy purchases and transactions can be. Unfortunately, the same can be said for being a fraudster. They can exploit advances in technology to fool customers and take advantage relatively easily. And because of this, consumer fraud is increasing by the year.

    Topic's covered :
         The most common types of consumer fraud and how it can affect customers

         The correct procedures for reporting fraud

         How to educate customers about fraud to avoid them becoming victims of it

    Module 9 :Trade Surveillance & Rogue Trading

            We like to think that most people are honest. Unfortunately, there are some people that like to exploit the system for their own personal gains. These people are rogue traders. And although restrictions and internal controls can be put in place, they’re never 100% foolproof. A determined rogue trader can find a way around them. In this day and age, trading is becoming more and more complex. So it’s important to monitor and identify any marketing abuse that could be taking place.

    Topic's covered :
            What rogue trading is and why it’s a problem

            How to identify potential rogue traders by tracking trading activities

            Common effective controls to prevent rogue trading

    Module 10 :Greenwashing

            Greenwashing involves organizations spending time and money on marketing themselves as environmentally conscious when they’re not. This can mislead those customers who prefer to buy goods and services that are friendlier to the environment. Greenwashing can obviously damage customer trust and be catastrophic for a brand. If you want to know more about greenwashing, this is the course for you.

    Topic's covered :
            What greenwashing means and how it can impact a business

            The difference between greenwashing and green marketing

            How to avoid greenwashing as a business, both inadvertently and first hand by being transparent and showing corporate responsibility

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    Sales Skills Applied

    QAR 99