PMI - Program Management Professional ( PgMP )

1.1 Business strategy and organization objectives
1.2 Economic forecasting
1.3 Feasibility analysis
1.4 Financial measurement and management techniques
1.5 Funding models
1.6 Funding processes
1.7 Intellectual property laws and guidelines
1.8 Legal and regulatory requirements
1.9 Marketing
1.10 Portfolio management
1.11 Program mission and vision
1.12 Requirement analysis techniques
1.13 Scenario analysis
1.14 System implementation models and methodologies
1.15 Trend analysis

2.1 Initiating the Program
    2.1.1 Develop Program Charter Using Input from all Stakeholders
    2.1.2 Translate Strategic Objectives into High-Level Program Scope Statements
    2.1.3 Develop a High-Level Milestone Plan
    2.1.4 Identifying and Assigning Program Roles and Responsibilities
    2.1.5 Define the Standard Measurement Criteria for all Constituent Projects
    2.1.6 Conduct Program Kick-Off with Key Stakeholders
2.2 Planning the Program
    2.2.1 Develop a Detailed Program Scope Statement
    2.2.2 Develop Program WBS
    2.2.3 Establish the Program Management Plan and Schedule
    2.2.4 Optimise the Program Management Plan
    2.2.5 Define Project Management Information System (PMIS)
    2.2.6 Identify and Manage Unresolved Project-Level Issues
    2.2.7 Develop the Transition/Integration/Closure Plan by Defining Exit Criteria
    2.2.8 Develop Key Performance Indicators (KPIs)
    2.2.9 Monitor Key Human Resources for Program and Project Roles
2.3 Executing the Program
    2.3.1 Charter and Initiate Constituent Projects
    2.3.2 Establish Consistency
    2.3.3 Establish a Communication Feedback Process
    2.3.4 Lead Human Resource Functions
    2.3.5 Review Project Managers' Performance in Executing the Project
    2.3.6 Execute the Appropriate Program Management Plans
    2.3.7 Consolidate Project and Program Data by Program Plan Reporting Tools and Methods
    2.3.8 Evaluate the Program's Status
    2.3.9 Approve Closure of Constituent Projects Upon Completion of Defined Deliverables
2.4 Controlling the Program
    2.4.1 Analyse Variances and Trends in Costs, Schedule, Quality, and Risks
    2.4.2 Update Program Plans by Incorporating Corrective Actions
    2.4.3 Manage Program Level Issues
    2.4.4 Manage Changes According to the Change Management Plan
    2.4.5 Conduct Impact Assessments for Program Changes and Recommend Decisions
    2.4.6 Manage Risk as per the Risk Management Plan
2.5 Closing the Program
    2.5.1 Complete a Program Performance Analysis Report
    2.5.2 Obtain Stakeholder Approval for Program Closure
    2.5.3 Execute the Transition and/or Close-Out of all Program and Constituent Project Plans
    2.5.4 Conduct the Post-Review Meeting
    2.5.5 Report Lessons Learned and Best Practices Observed and Archive to the Knowledge Repository

3.1 Benefit optimization
3.2 Business value measurement
3.3 Decision tree analysis
3.4 Maintenance and sustainment of program benefits post delivery
3.5 Performance and quality metrics
3.6 Program transition strategies

4.1 Customer relationship management
4.2 Customer satisfaction measurement
4.3 Expectation management
4.4 Establishing effective communication strategies
4.5 Public relations
4.6 Training methodologies

5.1 Archiving tools and techniques
5.2 Composition and responsibilities of the program management office (PMO)
5.3 Financial closure processes
5.4 Governance models
5.5 Governance processes and procedures
5.6 Metrics definition and measurement techniques
5.7 Performance analysis and reporting techniques
5.8 Phase gate reviews
5.9 Program and project change requests
5.10 Statistical analysis